Frequently Asked Questions
Everything you need to know about the French secret to beautiful skin.
Where are Embryolisse products manufactured?
All Embryolisse products are proudly formulated and manufactured in France, staying true to our pharmaceutical roots and high standards of French dermo-cosmetics.
Is the Lait-Crème Concentré suitable for sensitive skin?
Yes, our cult-classic Lait-Crème Concentré is dermatologist-tested and designed to be gentle enough for all skin types, including sensitive skin, providing essential fatty acids and vitamins without irritation.
What is your shipping policy within the USA?
We offer standard shipping across the United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.
Are your products cruelty-free?
Embryolisse does not conduct any animal testing on our finished products or ingredients. We are committed to ethical beauty standards and compliance with European safety regulations.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
How can I check the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see live updates.